Personalization is a concept that lies at the very heart of the travel industry: the art of making people feel at home.
The key to successfully personalizing the guest experience is to know your customers, thanks to technology all is changing.
For most of the human population, meeting their personal needs are quite a satisfaction. It’s nice to know that when you visit places and you overnight that they meet your personal needs. It is always said that at the end of a relaxed holiday and you are back home there is nothing better than sleeping in your own bed.
How nice will it be that while you’re on vacation or maybe just on a weekend break, it really feels like home, just with a little bit more flair. As a typically Karoo person, we love long, good and interesting conversations, delicious food and a good night’s rest.
After all, kindness and good stories alongside the campfire doesn’t cost much.
Every experience that you take on must ensure pure excitement at the end of the day. So that one day all of these extraordinary stories may be told next to the campfire of Karreekloof for the young ones to hear.
It sure is nice to have peace of mind, that when you check in at a certain place and the people receiving you know exactly who you are, where you come from and what your likes and dislikes are.
Here at Karreekloof, we love the taste of good food, we laugh often and we enjoy sitting next to the campfire. You can be assured of a good night’s rest and plenty enough fresh air.